CREDAI CG (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit forms, contact us or use any of our services.

By accessing or using the CREDAI CG website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us through forms, enquiries, registrations, applications or other interactions with our website.

This information may include:

• Name
• Email address
• Mobile or telephone number
• Company or organisation name
• Designation or professional information
• Address or location information
• Information submitted through enquiry or contact forms
• Membership or registration-related information
• Any other information you voluntarily provide to us

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, server logs and similar technologies.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website or source
• General location information
• Website interaction and usage information

3. How We Use Your Information

We may use the information collected through our website to:

• Respond to enquiries and requests.
• Provide information about CREDAI CG and its activities.
• Process membership, event or registration-related requests.
• Communicate important notices and updates.
• Improve our website, services and user experience.
• Understand website usage and visitor behaviour.
• Maintain the security and integrity of our website.
• Prevent fraudulent or unauthorised activities.
• Comply with applicable legal and regulatory requirements.
• Send relevant communications where permitted or consented to.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and enhance the overall browsing experience.

Cookies are small files stored on your device when you visit a website. You can control or disable cookies through your browser settings. Disabling certain cookies may affect some features or functionality of the website.

5. Analytics Services

We may use third-party analytics services, such as website analytics platforms, to understand how visitors interact with our website. These services may collect information such as pages visited, device information, approximate location, traffic sources and interaction data.

Information collected through third-party services is also subject to the privacy practices of those service providers.

6. Sharing of Personal Information

CREDAI CG does not sell or rent your personal information to third parties.

We may share information with trusted third parties only where reasonably necessary, including:

• Website hosting and technology service providers
• Email and communication service providers
• Analytics providers
• Event or registration service providers
• Professional advisers and authorised representatives
• Government, regulatory or legal authorities when legally required

Such parties may process information only for legitimate purposes related to providing their services or fulfilling applicable legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms or external services.

CREDAI CG is not responsible for the privacy practices, security, availability or content of third-party websites. We encourage users to review the privacy policies of third-party websites before providing personal information.

8. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure. Users should therefore take reasonable precautions while sharing information online.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, maintain business records, resolve disputes and comply with applicable legal or regulatory requirements.

Information that is no longer required may be deleted, anonymised or securely archived as appropriate.

10. Your Privacy Rights

Depending on applicable law and the nature of your interaction with CREDAI CG, you may have the right to request:

• Access to personal information held about you.
• Correction of inaccurate or incomplete information.
• Deletion of certain personal information.
• Withdrawal of consent where processing is based on consent.
• Information regarding how your personal data is being used.
• Restriction or objection to certain types of processing where applicable.

To submit a privacy-related request, please contact us using the details provided below.

11. Communication Preferences

If you receive promotional or informational communications from us, you may request to stop receiving such communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

We may still send essential administrative, transactional or service-related communications where necessary.

12. Children’s Privacy

Our website and services are not specifically intended to knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that personal information relating to a child has been submitted to us improperly, please contact us so that appropriate action can be taken.

13. Changes to This Privacy Policy

CREDAI CG may update this Privacy Policy from time to time to reflect changes in our website, services, technology, operational practices or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage users to periodically review this Privacy Policy.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you may contact CREDAI CG through the details below.